Car Warranty Q&A
Casey Auto’s Car Warranty FAQ for Drivers | Newport News, VA
Whether you’re buying a new car here in Newport News or already own one, it’s important that you understand which warranties your car comes with. We at Casey Auto want to make car ownership easy for you; that’s why we’ve made this helpful guide to frequently asked questions about automotive warranties. Find answers here to your questions about car warranties, and please contact us if there’s anything else we can explain for you.
What is a warranty?
How is car insurance different from a car warranty?
What should I do to not void the warranty?
How long does a car warranty last?
What types of car warranties are there?
You’ll find many different types of warranties offered with the new and used cars sold by the Casey Auto Group in Newport News, Virginia.
The most common category of warranties on vehicles we sell is a manufacturer’s warranty, which is also referred to as a factory warranty. These warranties cover certain parts of the vehicle to ensure they operate properly and were made with quality by the manufacturer. This category includes the bumper-to-bumper (a.k.a. limited) warranty, the powertrain warranty, and the corrosion warranty.
If you buy a certified pre-owned vehicle, it may come with a CPO warranty that replaces the bumper-to-bumper warranty. Car parts and accessories purchased after the vehicle was manufactured often come with their own short-term warranties.
How do these warranties differ?
Each warranty plan covers a specific list of car components for a limited length of time starting from when you purchased the vehicle. Warranties can also end early based on the mileage that the vehicle has been driven.
For example, the bumper-to-bumper warranty is the most comprehensive factory warranty and covers the proper operation of many of the vehicle’s initial components — excluding those damaged by normal wear and tear. So, if the touch screen, heated seats, or power windows stop working soon after you buy a brand-new car, this warranty will fix them at no cost to you.
The powertrain warranty only covers the engine, transmission, driveshaft, axle, and other parts directly related to the proper operation of this central system. Each warranty covers different components for a different length of time, and the specifics of coverage and term vary from OEM to OEM.
How do I get a warranty for my car?
Most factory warranties from the manufacturer come with the car when you purchase it brand-new. However, if you buy a used car from Casey Auto, the initial factory warranties may have already expired or won’t transfer to a second or third owner of the vehicle.
In those cases, you should consider buying an extended auto warranty. This is a paid arrangement that functions much like an included warranty but requires payment to enact and is optional. You can buy this extended coverage through a third-party company or sometimes even the dealership or manufacturer directly. Talk with our finance experts when arranging the contract for your next car purchase to find out what extended warranties we offer.
How do I use my car's warranty when I need it?
The surest and most hassle-free way you can take advantage of your car’s warranty when you need it is to bring your vehicle to a service center at a certified dealership — such as ours here in Newport News, Virginia. Casey Auto has access to your vehicle’s records and can verify if the work that needs to be performed will be covered by any active warranties so you won’t be charged for it.
Understanding the coverage that your vehicle has is crucial for maximizing your car’s value and the benefits you receive from owning it. Contact our sales team to learn more about the benefits that come from buying a car, truck, or SUV from the Casey Auto Group.
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